Here are some Frequently Asked Questions. We hope you find your answer. If not, please don’ hesitate to contact us
What are the delivery charges for orders from the Online Shop?
Delivery in £6.97 for mainland UK (Excluding Northern Ireland)
Which payment methods are accepted in the Online Shop?
We accept all major credit cards.
How long will delivery take?
We dispatch your order in 3-5 working days and then send your item by DHL on a 48 hour service
How secure is shopping in the Online Shop? Is my data protected?
Our website is SSL encrypted and all data is secure, your data will not be passed on to any other company.
What exactly happens after ordering?
You will receive an order confirmation.
If you do not receive this please check your junk folder, or email us at sales@discountcandlesupplies.co.uk
Do I receive an invoice for my order?
This should be auto-generated, please check your junk folder or email us if you have any problems